SHOE RETURN/EXCHANGE REQUEST FORM

Bridal accessories including guest book and pens,wedding jewelry and headpieces

SHOES RETURN/EXCHANGE REQUEST FORM
TO REQUEST RETURN/EXCHANGE AUTHORIZATION
Please Submit this form and we will send a RETURN/EXCHANGE AUTHORIZATION to your e-mail address with the information you need to return your shoes including the RETURN TO: address. You should receive your Authorization e-mail usually within 24 - 36 hours.

You should then print your RETURN/EXCHANGE AUTHORIZATION and include it with your return. If you cannot print from your computer, then please write your e-mail address, your order number, telephone number and what action we are to take on a piece of paper, (the receipt received with your order is fine), and be sure to include it with your return.

We cannot guarantee size availability for exchanges.
If we are unable to re-ship the size you need upon receiving your return, we will notify you promtly via e-mail and you will be given the option to refund, switch style or use your credit for any other products on our site.

Exchanges will ship via domestic ground service upon receipt of return, expect about 2 weeks from when you send your return to receive your exchange. (Canada exchanges ship airmail)
For Rush Exchange requests please click here.

required fields*
Name*
Ship to: Address*
City*
State/Province*
Zip/Postal code*

Email* please be sure your e-mail address is typed correctly	(it is important to use the same e-mail address used to place your order) (if email has changed type new e-mail in the comments field below)
Phone*
Invoice Number*	available from from the receipt received with your order. (if unsure, please enter N/A)
Date order was placed*	available from your email order confirmations or from the receipt received with your order.
Price paid*	I paid Discount Price for my original purchase - 9.99 exchange fee I paid Warrantee Price for my original purchase - no fee ground I paid Priority Price for my original purchase - no fee Priority I paid Express Price for my original purchase - no fee ground, $20 Express I paid CANADA Shipping for my original purchase - no fee airmail, $24 Express
EXCHANGE or REFUND *	please choose from list
Please enter Product Name or Number* Color or Fabric* Size*	Please tell us what product you are returning be sure to include your return size
FOR EXCHANGES ONLY Please enter Product Name or Number Color or Fabric Size	what product you would like us to Re-Ship to you be sure to include your sizes
COMMENTS/CONCERNS	please enter any additional comments or concerns below.
	to continue click then Please wait Submission may take a moment.

Customer Service Callback Hours
10 am - 6 pm Eastern Standard Time
Weekdays only
please call - 508 438 0370